DevInbox

1. Introduction

Welcome to DevInbox ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email testing service.

By using DevInbox, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

Account information (email address, name, authentication credentials)
Payment information (processed securely through third-party payment processors)
Team and collaboration information
Custom domain configurations
Support communications

2.2 Automatically Collected Information

Usage data and analytics (API calls, mailbox usage, operations)
Device and browser information
IP addresses and location data
Cookies and similar tracking technologies

2.3 Email Content

DevInbox receives and stores emails sent to mailboxes you create. This email content is stored according to your subscription plan's retention period and is used solely for providing the email testing service. You are responsible for ensuring you have the right to receive and store emails in your mailboxes.

3. How We Use Your Information

We use the collected information for:

Providing and maintaining our email testing service
Processing payments and managing subscriptions
Authenticating users and managing accounts
Enabling team collaboration features
Delivering webhooks and forwarding emails as configured
Improving our service and developing new features
Monitoring usage and enforcing rate limits
Responding to support requests
Complying with legal obligations

4. Data Storage and Security

Your data is stored on Microsoft Azure cloud infrastructure. We implement industry-standard security measures including:

Encryption in transit and at rest
Secure authentication and authorization
Regular security audits and updates
Access controls and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

Email retention periods vary by subscription plan:

Developer (Free): 1 hour
Team: 24 hours
Business: 7 days
Enterprise: 15 days

Account data is retained while your account is active. You may request account deletion at any time, which will result in the permanent deletion of your account information and stored emails after the retention period.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

Service Providers: With trusted third-party service providers (e.g., payment processors, cloud hosting) who assist in operating our service
Team Members: Account information may be visible to team members when using team collaboration features
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share information

7. Your Rights and Choices

You have the right to:

Access and review your personal information
Update or correct your account information
Delete your account and associated data
Opt-out of marketing communications
Export your data in a portable format
Object to certain processing activities

To exercise these rights, please contact us through the support channels provided in your dashboard.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@devinbox.io
Through the support channels in your dashboard